Frequently asked questions

How long does shipping take?

Most orders ship within 1 business day from our Franklin, TN warehouse. Standard delivery takes 3–5 business days anywhere in the continental US.

Is shipping free?

Yes, on all orders of $99 or more. Otherwise, standard shipping is a flat $19.

What's your return policy?

You can return any unused item within 30 days of delivery for a full refund. See our refund policy for details.

Do you offer warranties?

Yes — eligible products include a 1-year limited warranty covering manufacturing defects.

Do you ship internationally?

Currently we only ship within the United States, including Alaska and Hawaii.

How can I track my order?

Once your order ships, you'll receive an email with a tracking link.

Is checkout secure?

Yes. All transactions are encrypted end-to-end and we never store your full payment details.